Support 2018-10-26T11:00:37+00:00

Tragging HR F.A.Q.

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General Information

Once the 14 days trial end, you can subscribe to one of the 3 available plans from within your account, just click on “subscribe” and choose the most suitable plan for your business based on the required features, select the number of employees you want to manage and continue to the payment phase

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Traggingai??i??s HR has 3 plans:

Basic Plan: $3 for an employee per a month

Intermediate plan: $6 for an employee per a month

Enterprise plan: $8 for an employee per a month

Itai??i??s noteworthy to mention that the subscription are done annually.

Lorem ipsum dolor sit amet, eum eu choro pertinax. Noluisse mandamus constituam eos eu, ex delectus imperdiet usu, usu no dicit comprehensam. No dicit menandri inimicus quo, ei his liber definiebas liberavisse, ad alii maluisset dignissim vel. Vix scripta accusam ut. Id sed veri simul democritum, ut ius inani sapientem.

Traggingai??i??s HR has 3 plans:

Basic Plan: $3 for an employee per a month

Intermediate plan: $6 for an employee per a month

Enterprise plan: $8 for an employee per a month

Itai??i??s noteworthy to mention that the subscription are done annually.

Lorem ipsum dolor sit amet, eum eu choro pertinax. Noluisse mandamus constituam eos eu, ex delectus imperdiet usu, usu no dicit comprehensam. No dicit menandri inimicus quo, ei his liber definiebas liberavisse, ad alii maluisset dignissim vel. Vix scripta accusam ut. Id sed veri simul democritum, ut ius inani sapientem.

Yes. Our support team is here to help you at any time through phone support: we are available during our work hours from Monday till Friday, from 9 a.m. to 5 p.m. GMT+2

As for the online support, we are available 24/7 throughout the week.

There are two ways to use an NFC tag:

  1. Attach an NFC tag at the companyai??i??s entrance. The employees will tap the NFC tag using their smartphones to register their attendance.
  2. Provide the employees who donai??i??t have NFC enabled smartphones, or donai??i??t have smartphone at all with an NFC tag to register their attendance onto the employerai??i??s smartphone.

Tragging has developed two applications:

  1. Traggingai??i??s HR for employee time tracking and attendance registration for employee who have NFC enabled smartphones.
  2. Traggingai??i??s HR Virtual Attendance through NFC cards. Itai??i??s for employees who donai??i??t own smartphones. This application enables employees to check-in and out using an NFC card. By tapping the NFC card onto the employerai??i??s smartphone, the employee can register his/her attendance.
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Yes. Traggingai??i??s HR functions on both Android operating system 4.4 or later & iOS 8.0 or later.

In general, the NFC tag should be attached inside the company, and the best place to do so is at the closest point to the companyai??i??s entrance gates, you might as well want to consider the following:

  1. Never place the tag near an electrical source of power or near an electrical plug or even an electric wire of a high frequency
  2. Never place the tag near a magnetic field
  3. Never place the tag onto a chassis

Each penny counts, so in case any client decided to level-up and upgrade his plan, no amount will be lost.

For ex. let’s say a client has decided to upgrade his plan in his 7th month, in this case we’ll deduct 5 months of the previous plan from the total amount of the newly paid subscription

Inside The Software

There are two ways to use an NFC tag:

  1. Attach an NFC tag at the companyai??i??s entrance. The employees will tap the NFC tag using their smartphones to register their attendance.
  2. Provide the employees who donai??i??t have NFC enabled smartphones, or donai??i??t have smartphone at all with an NFC tag to register their attendance onto the employerai??i??s smartphone.

To set the information of the company, go to profile on the top left of the screen. Enter the information in the required fields (Company name, Fax (optional), Phone number, Error margin, etc.) and then click ai???Updateai???.

Error Margin is a circle around the company of diameter to be set by the admin where the attendance of the employee is accepted or rejected. This is typically for QR users to avoid fraud and time theft. Not to mention that the accuracy of the GPS is inaccurate when using the QR so the less the distance the greater the accuracy of the GPS.

To add branches, click on branches at the top left of the screen. To add a new branch, click ai???New Branchai???. Enter the Name of the branch and the NFC Tag number then click ai???Createai???. You can edit the information by clicking on this icon

You can change the branchai??i??s location by clicking on this icon Ai??and you can delete the branch by clicking on this Ai??icon

To add users, click on users on the left of the screen. Click on ai???New Userai???, enter the information in the required fields and then click ai???Createai???. You can edit the information by clicking on this icon

To allow permissions, click on ai???Permissionsai??? to the left of the screen. Click on ai???New Permissionai???. Enter the name of the group & then click ai???Confirmai???. Click the edit icon Ai??to choose the permissions. Click on each check box to allow or deny access

In case the employee forgot to check in or out, click on adjust at the left of the screen. Enter the name of the employee, choose a date and the time then click ai???Goai???

Click on ai???Add New Shiftai???. Enter the Shiftai??i??s Name along with the details of the shift (when does the shift start, when does the shift end, break starts, break ends) and then click ai???Saveai???

Click on ai???Attendanceai??? at the left of the screen, click on ai???Holidaysai???

Click on the ai???Addai??? icon

Enter the information and then click ai???Createai???

Click on ai???Attendanceai??? then ai???Leavesai???. Click on the ai???Addai??? iconAi??

Enter the information required and then click ai???Createai???

Click on ai???Reportsai??? at the left of the screen.

Reports are:

  1. My Employees: To preview the list of the employees you have added, click on ai???My Employeesai???. A list of the added employees and their phone numbers will appear along with the date and time of adding the employees. You can choose the branch and the name of a particular employee to preview the records, you can choose how many entries per page and finally you can extract the information onto an Excel sheet, CSV, Print or copy.
  2. Working Hours: To preview how many hours each employee has worked. Start with choosing the branch or all branches, and the name of the employee or all of them. Set a date between two periods of time and click ai???Generateai???. You can extract the information into an Excel sheet, CSV, print or copy it.
  3. Employee History: To preview the employeeai??i??s attendance records. It can be either through NFC/QR for internal employees or GPS for external employees or BOTH.

Select the branch and the employee (or all), then select the record type (NFC OR GEO OR BOTH). Finally set a period of time and click on ai???Generateai???. Pins of the employees will appear on the map if you click on ai???Mapai???. The records will appear in a form of table if you click on ai???Tableai???.

  1. Daily History: To preview the attendance records on a specific day. Select the branch and the record type (NFC OR GEO OR BOTH). Set a date and click on ai???Generateai???. Pins of the employees will appear on the map if you click on ai???Mapai???. The records will appear in a form of table if you click on ai???Tableai???.
  2. Doubtful checkouts: To preview employees who checked-out from a distance of a maximum margin set by the admin. Select the branch and the name of the employee. Set the Max Allowed Margin in KM and then set a date and click on ai???Generateai???.
  3. Late-in: To preview the late employees. Select the branch, the employee and the record type. Set a specific period of time and set the allowed margin of lateness then click ai???Generateai???.
  4. Early-out: To preview the employees who left the company early. Select the branch, the employee and the record type. Set a specific period of time and set the allowed margin of leaving early then click ai???Generateai???.
  5. Late-in Early-out: This report merges the two above reports. Select the branch, the employee and the record type. Set a specific period of time and set the allowed margin of leaving early then click ai???Generateai???.
  6. Absence: To preview the absentees. Overtime: To preview the overtime hours and calculate the salary based on the overtime hours worked.
  7. Enter the branch, employee, the type of the overtime to be calculated (whether the break is included or excluded), the date and the overtime rate then click ai???Generateai???.

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